Shipping policy

1. Processing Times:  Although we strive to have your order processed on the same day, some processing times might be between 1 and 2 business days, should the order volume be higher than usual.

2. Shipping Costs:  Shipping is always free at Ziva Coco. 

3. Delivery Timelines: Estimated delivery is between 7 and 15 business days. Should anything cause the delivery to take longer, we will contact you as soon as possible.

4. Tracking Info: You can track the progress of your order by clicking here.

5. Issues: Please refer to our Return and Refund Policies page, should you wish to to cancel your order, or request a refund.